Support

SRNA Buddy Help

Answers to the common questions, and a direct line to us if you're stuck. We usually reply within a day.

Need a hand?
Email us and we'll help you sort it out.
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Frequently asked

Tap a question to expand.

How do I delete my account?
In the app, tap your profile photo in the top-right corner, then Account → Delete account. Type DELETE to confirm. This permanently removes your account, your logged cases and notes, and your profile — it can't be undone. If you're a cohort admin, admin passes to another member, or the cohort is removed if you're the only one in it.
I forgot my password
On the sign-in screen, choose the password reset option and enter your email. We'll send you a link to set a new password. Open that link on the same device where the app is installed. Reset links expire, so if it's been a while, just request a new one.
How do I log a case?
Tap Log a case on your home screen (or the + button, which works from anywhere). Fill in the details and save. Each case is automatically sorted into your requirement categories, and your progress bars update on their own.
How do I move my cases into Typhon or Medatrax?
Open a case from your log and find the Export box. Tap Copy to put that case's details — date, procedure, anesthesia type, ASA, time, specialty, preceptor, site, and more — on your clipboard as a clean, ready-to-read block. Then paste or type it into Typhon, Medatrax, or whatever system your program uses. It's a one-case-at-a-time convenience copy, not an automatic sync, so your official records stay in your program's system.
How do I set my requirement targets and graduation date?
Your app ships with sample targets. Tap Requirements on your home screen, then Edit to set each number to your own program's COA minimums — or add your own custom requirements. To set your countdown, tap the graduation card at the top of the home screen and pick your date.
How do I join my cohort?
Enter the cohort code your program admin shares with you, or open their invite link. If your cohort uses approval, you'll get full access once the admin approves your request — until then you can keep using the app on your own. You can also start solo and join a cohort later.
Is my data private? Do you store patient information?
No patient information, ever. SRNA Buddy is a personal study and logging tool — please don't enter protected health information (PHI) or anything that could identify a patient. We don't run ads or sell your data. For the full details, see our Privacy Policy.
A quick reminder on records: SRNA Buddy helps you track your own progress. Your case counts and targets are for your personal use and don't replace the official records your program keeps.

Still need help?

Email contact@nursedojo.com and tell us what's going on — a screenshot helps. We'll get back to you.